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States seeking to integrate Medicare and Medicaid services for dually eligible beneficiaries need to consider a variety of issues in program design and implementation such as incorporating behavioral health and long-term services and supports, consumers and providers engagement, and linking Medicare and Medicaid data. Use the filter below to view resources related to these and other topics.

Displaying 16 - 22 of 22

Technical Assistance Tool | July 2013
Selected Provisions from Integrated Care RFPs and Contracts: Consumer Protection
This technical assistance tool covers key issues in RFPs and contracts related to consumer protection including marketing, member materials and education, continuity of care, and grievance and appeals processes. (Integrated Care Resource Center)
July 2013
Consumer Choices and Continuity of Care in Managed Long-Term Services and Supports: Emerging Practices and Lessons
This report examines how two important consumer protections are addressed during implementation of MLTSS programs: (1) consumer choices; and (2) continuity of care. (AARP Public Policy Institute)
Study Hall Call | January 2013
Use of Ombudsman Services in Medicaid Managed Care Programs
November 2012
Putting Consumers First: Promising Practices for Medicaid Managed Long-Term Services and Supports
This report provides an overview of LTSS, the risks and benefits of Medicaid MLTSS, policy recommendations and promising practices from states that have implemented these programs. (Community Catalyst)
July 2012
Development of Quality Indicators for the Home and Community-Based Services Population: Technical Report
This report details development of quality indicators for individuals receiving home- and community-based services. (Agency for Healthcare Research and Quality)
Brief | May 2012
Medicaid Rate-Setting Strategies to Promote Home- and Community-Based Services
This brief discusses strategies for structuring rates for managed long-term services and supports programs to encourage the use of home- and community-based services and details states experiences in setting rates for these programs. (Center for Health Care Strategies)
Brief | November 2011
Communicating the Value of Integrated Care to Stakeholders
This brief discusses the reasons why it is important to engage stakeholder groups; how to identify distinct audience groups within stakeholder community; and how to target messages to specific groups. (Center for Health Care Strategies)

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Displaying 16 - 22 of 22

Selected Provisions from Integrated Care RFPs and Contracts: Consumer Protection

Consumer Choices and Continuity of Care in Managed Long-Term Services and Supports: Emerging Practices and Lessons

Use of Ombudsman Services in Medicaid Managed Care Programs

Putting Consumers First: Promising Practices for Medicaid Managed Long-Term Services and Supports

Development of Quality Indicators for the Home and Community-Based Services Population: Technical Report

Medicaid Rate-Setting Strategies to Promote Home- and Community-Based Services

Communicating the Value of Integrated Care to Stakeholders