Published
This webinar builds on ICRC’s Fall 2023 introductory D-SNP quality oversight and improvement tip sheet and webinar, focusing on how states can improve the quality of LTSS and behavioral health services.
Learning Objectives: By the end of this presentation, attendees should be able to:
- Explain the importance of improving the quality of LTSS and behavioral health services for dually eligible individuals;
- Describe the quality improvement lifecycle;
- Identify LTSS and behavioral health quality measures and quality improvement opportunities, set measurable goals and objectives, implement quality improvement tools, and evaluate progress towards meeting state LTSS and behavioral health quality improvement goals.
Speakers
- Emily Costello, Integrated Care Resource Center
- Elizabeth Boystak, Integrated Care Resource Center
- Madelaine Spiering, Integrated Care Resource Center
- Malia Valentine, Integrated Care Resource Center