Webinars and Trainings

This webinar provides an overview of the role of ombudsman programs in integrated care programs serving dually eligible individuals. Using the ombudsman programs developed for the demonstrations under the Financial Alignment Initiative as an example, the webinar examines ways that states have structured these programs, the types of supports that they can offer, and the value they provide to both consumers and state Medicaid agencies.

Learning Objectives: By the end of this presentation, attendees should be able to:

This webinar provides CMS' and MassHealth's perspectives on the challenges and successes of the three-way contracting process in Massachusetts, including discussion of managing timeframes and interacting with health plans.

This webinar reviews the structure of the three-way contract, discusses the interplay between the contract and other demonstration documents, and describes the contract development and review processes.

This webinar discusses the training strategies and lessons learned from the implementation of Tennessee's Medicaid managed long-term services and supports program.