Ten Opportunities to Better Serve Individuals Dually Eligible for Medicaid and Medicare

This State Medicaid Director Letter highlights ten opportunities for states to better serve individuals dually eligible for Medicare and Medicaid. These opportunities, which do not require demonstration authority or Medicare waivers, fall into three broad areas: (a) integrating care through managed care arrangements; (b) using Medicare data to inform care coordination and program integrity initiatives; and (3) reducing administrative burden for dually eligible individuals and the providers who serve them, including facilitating beneficiary access to Medicare cost-sharing help and Part D prescription drug benefits.